Shipping Policy

This Shipping Policy explains our current shipping coverage, processing time, shipping fees, and estimated delivery timeline for orders placed on tiroam.com.

Shipping Coverage

We currently ship to:

– the contiguous United States;
– Washington, DC;
– Canada;
– Australia;
– Singapore.

We do not currently ship to:

– Alaska;
– Hawaii;
– APO/FPO/DPO addresses;
– AA, AE, or AP addresses.

Order Processing

All orders are typically processed and shipped within 1–3 business days after payment confirmation.

Shipping Origin

Orders are fulfilled through our international logistics partners and may ship from fulfillment locations outside the destination country.

Estimated Delivery Time

Estimated total delivery times are:

– United States: 8–15 business days;
– Canada: 11–18 business days;
– Australia: 9–15 business days;
– Singapore: 4–8 business days.

Delivery times are estimates only and may vary due to customs processing, carrier operations, weather, holidays, or other factors beyond our control.

Shipping Fees

TiRoam offers free shipping on all orders placed through our website to our supported destinations.

– No minimum purchase amount is required.
– No shipping code is needed.
– Shipping availability is determined at checkout based on the delivery address.

International orders may be subject to import duties, taxes, or other charges imposed by the destination country. These charges, when applicable, are the responsibility of the recipient unless otherwise stated at checkout.

Tracking

Tracking information will be provided after your order has shipped.

You can check your latest shipment status on our Order Tracking page using your tracking number.

Tracking details may also be sent by email when available.

Delivery Delays

Delivery times are estimates and are not guaranteed. If a significant shipping delay occurs, we will make reasonable efforts to notify you and provide an updated shipping status.

Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information at checkout. TiRoam is not responsible for delays, failed delivery, or additional costs caused by incorrect or incomplete address information provided by the customer.

Need Help Before Ordering?

If you have questions before placing an order, please contact us through our Contact Us page before checkout.